Term and conditions - Herbal Horizons
Welcome to Herbal Horizons. By using our website (www.herbalhorizons.nl), you agree to comply with and be bound by the following Terms and Conditions. Please review these terms carefully before placing an order or using our site. If you do not agree to these terms, please refrain from using our website.
1.General Information
Herbal Horizons operates in accordance with Dutch law. By using our website, you agree that any legal issues or disputes will be governed by these laws.
2.Product Information
We strive to provide accurate descriptions and information about our products. However, we cannot guarantee that product descriptions or other content on our website are error-free. If a product is not as described, your sole remedy is to return it in unused condition.
3.Orders and Payment
All prices on our website are listed in Euros (€) and include VAT, where applicable. Payment must be made at the time of ordering through the payment methods provided on our site. We reserve the right to cancel or refuse any order for any reason, including pricing errors or suspected fraudulent activity.
4.Shipping and Delivery
We offer worldwide shipping with a flat rate of €7.95 for orders up to 100 grams. For larger orders, shipping costs will be calculated based on the total weight of your package. Delivery times vary depending on location and may be subject to delays due to customs processing or other unforeseen circumstances. We are not responsible for any duties, taxes, or customs fees that may apply upon delivery to your country.
5.Returns and Refunds
If you are unsatisfied with your purchase, please contact us within 14 days of receiving your order. We will accept returns or exchanges for unused products in their original packaging. Return shipping costs are the responsibility of the customer unless the product was defective or incorrect. Refunds will be processed once we receive the returned items in satisfactory condition.
6.Intellectual Property
All content on our website, including images, text, logos, and graphics, is the property of Herbal Horizons and is protected by intellectual property laws. You may not reproduce, modify, or distribute any content from our website without prior written permission.
7.Liability
While we take care to ensure our products meet high standards of quality and safety, Herbal Horizons cannot be held liable for any adverse effects or damages resulting from the use of our products. It is your responsibility to consult with a healthcare professional before using any herbal remedies, particularly if you have any pre-existing medical conditions or are taking medication.
8.Modifications to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Continued use of our website signifies your acceptance of any changes.
9.Contact Information
For any inquiries regarding these Terms and Conditions, please contact us at info@herbalhorizons.nl.